QualifyDataQualifyDataYes — AI companies pay call centers to license their records for AI training. A call floor is almost pure desk work: every seat spends the day inside a CRM, a dialer and a QA system, and years of that work is recorded. They license a cleaned copy, with consumer identifiers removed first — and your floor keeps running exactly as it does today.
Every call your floor has worked left a trail: the CRM history, the disposition, the QA score, the recording, the follow-up. That trail teaches AI developers how real customer conversations and real sales and collections processes run. They license a cleaned copy of it. You keep your originals and your agents keep dialing.
QualifyData is a broker. There is no need to submit to one buyer direct and take the one number they offer. We put your archive in front of 15 AI companies, let them bid, and submit the best offer to you, in writing. You go through the process one time.
Five minutes. See if your archive qualifies.No cost. No commitment. No logins, no records handed over — just a few questions about your archive's size.
More than almost any other business — a call floor records its own work as a matter of routine:
More sources and more years make a stronger archive. You pick which systems and which years go — nothing leaves until you sign a license listing exactly what goes.
Years of records across several systems — dialer, CRM, QA platform, chat and email queues, accounting. Dozens of seats working in them daily. Records your company controls and can export.
A short history in one system. Records your client contracts assign to someone else, or records you cannot get to. The check sorts this out in five minutes, at no cost.
Recordings are usually the first question a call-center owner asks: whether they can be licensed depends on who owns them and the terms they were made under.
Many centers work as a service provider — and a client contract may say the recordings and account records belong to the client, not the center. Consent and call-recording rules vary too.So recordings are a question to settle first, not an assumption. Your own counsel confirms what your company owns and what may be licensed — client agreements, recording notices and state rules decide it, before anything is offered to a buyer. No recording moves in raw form: licensed recordings go through the cleaning process below first.
A collections or sales floor handles consumer information all day — names, phone numbers, account details, sometimes financial information. That is why the cleaning process exists, and why sensitive records get extra scrutiny. The mechanics are plain:
This page explains the process; it is not legal advice. Which records your company may license is a decision for your own counsel, who confirms it before anything is signed or sent.
Five minutes. See if your archive qualifies.The general bar for most businesses is 20 or more people working at desks, alongside 3 or more years of records and several business systems. A call floor is the cleanest version of that test: a seat on the phones is a desk, staffed all day, inside the systems. A 40- or 50-seat floor clears the size bar with room to spare; a smaller floor should still run the check, because depth and sources matter as much as headcount. Five or more systems is a strong archive. The AI companies make the final call on fit.
A floor that has already closed is measured as it was at its peak — the seats it staffed, the years of records it built. Our closed-companies page covers how that works.
It happens in this industry, and the honest answer is: it depends on what you signed. A first license may have covered certain systems and years and left others untouched — or it may have been exclusive and covered the whole archive. The exclusivity language in that agreement governs what can happen next, and nobody can say where you stand until a lawyer has read it.
So the order is fixed: your attorney reads the first agreement before anything else happens. If it left room — systems or years it did not cover, or a term that has run its course — a second look can be worth real money, because different buyers bid differently. If it did not leave room, that is the answer, from your own counsel rather than a guess from us.
Five minutes. See if your archive qualifies.Mostly, the small, the short and the spoken-for. A floor is usually not a fit if it has fewer than about 20 seats, fewer than 3 years of records, a history held in a single system, or an archive its client contracts assign to clients. Records you cannot access or no longer have the right to license cannot go either. The five-minute check tells you quickly, at no cost.
You never hand over a login, and you see every number in writing before you commit to anything.
We walk through your systems and answer your questions — including the recordings and consumer-data ones. No data, no logins.
A client services agreement lets us represent you. It doesn't commit you to a deal, and your attorney is welcome on a call first.
60 to 90 minutes, system by system: how far back, how much. Counts and sizes only — no records, no logins.
That list — no actual records in it — goes out through our broker network to 15 AI companies. They bid, and we submit the best one to you, in writing.
You sign directly with the AI company behind that offer, your attorney reviewing first. The license lists exactly what goes.
Your team exports copies, with help at every step — typically 5 to 10 business days. Then a buyer review of about 30 days.
The AI company pays you the license fee directly.
From signing to money in the bank is typically 90 to 120 days. Timelines are typical, not promised — and no offer is guaranteed.
Published deals, and buyer ranges shown at the sizes we qualify — examples of what archives have sold for, not a promise of what yours is worth. Your number only exists as a written offer after the intake call.
Yes. AI companies train their systems on how real businesses operate, and a call floor's records — CRM history, dispositions, QA scorecards, scripts, chat and email queues — are exactly that kind of history. You license a cleaned copy; your originals stay yours and your floor keeps running as it does today.
They are removed before any AI developer sees the data. Names, phone numbers and addresses are replaced with labels like "Person 01," dates are generalized, and card and bank account numbers are left out entirely. You pick which systems and years go and can review a cleaned sample first. Your own counsel confirms what may be licensed before anything moves.
Possibly — it depends on who owns them and the terms they were made under. If your client contracts assign recordings to your clients, they are not yours to license; consent and recording rules matter too. Your counsel settles that question first. The QA records, dispositions and transcripts often carry much of the value either way, and no recording would move without being cleaned first.
It depends on the agreement you signed. If it was exclusive and covered your whole archive, it governs. If it covered only certain systems or years, or its term has run, a second look may be open. Have your attorney read the first agreement before anything else happens — that reading decides it.
It depends on three things: seats, years of records, and how many sources the work ran through. Case studies from AI labs run from $150K to $550K, and higher for large archives. Your number only exists as a written offer after the intake call — the estimator gives you the rough range first.
Nothing, at any step. Your business never pays anything.
We never touch or access your data. Not during the intake, not during the export, not ever. Your records go straight from your systems to the AI company you sign with — we are never in that chain. Your business never pays anything.