Owners hear "your records get cleaned" and picture a promise. This page replaces the promise with a picture: one ordinary service record, shown the way it sits in a company's system today — and the way it looks after the cleaning process, which is the only version an AI developer ever receives.
How de-identification works
The record below is fictional — an invented heating company's service ticket, written for this page. Drag the divider and compare it line by line. Everything that identifies a person is replaced or removed. Everything that shows how the work actually got done stays — because the work is the part the AI labs are paying to learn from.
Cleaned copy
Service ticket — sequence 118
Service address
Service area: Bend metro
Card on file
Removed entirely
Work note
Customer 014 reported the furnace short-cycling. Found a failed igniter and replaced it from truck stock. Customer 014 asked about the upstairs zone damper; quoted the replacement and left the decision with Customer 014. Furnace cycled normally on test.
Original record
Service ticket #4821 — furnace short-cycling
Email
m.ellison@example.com
Service address
61247 Larkspur Drive, Bend, OR
Visit
March 14, 2023 · 9:40 a.m.
Card on file
Visa •••• 4417
Work note
Mrs. Ellison reported the furnace short-cycling. Found a failed igniter and replaced it from truck stock. She asked about the upstairs zone damper; quoted the replacement and left the decision with her. Furnace cycled normally on test.
A fictional example, drawn to show the mechanics. Your own records are cleaned by the buyer's process under your signed license, and you can ask to see a cleaned sample of your own records before anything is final.